Support

A problem, or an idea? Write to [email protected]. We usually answer within a few days.

If a receipt was read wrongly, attach its photo if you can. Feel free to cover anything you would rather we did not see, such as card details.

Quick answers

• How do I download my data? In the app, Settings > Download my data.
• How do I delete my account? In the app, Settings > Delete my account, or on the account deletion page.
• How do I cancel a subscription? In the App Store or Google Play subscription settings on your phone. Deleting the app does not cancel it.
• I changed phones. Where is my data? If you created an account earlier, sign in with the same email or with Apple: Settings > Create an account or sign in.
• How do I get a reminder for a warranty or a return? Open the receipt and pick the period under Warranty and returns, at the bottom. The reminder comes to this phone, so notifications have to be allowed.
• Someone at home added a receipt and I cannot see it. Pull the list down to refresh. If the receipt was saved as personal, only the person who added it sees it.
• Can I lock the app? Yes: Settings > App lock. It uses your phone’s Face ID, fingerprint or passcode.